Cooldown — Terms of Use

Last updated: 26 July 2026

1. These terms

These Terms of Use form an agreement between you and Oliver Pope, an independent developer based in the United Kingdom (“we”, “us”), and govern your use of the Cooldown mobile app and any related services (together, “the app”).

By downloading, installing or using the app you accept these terms. If you do not accept them, do not use the app.

Our Privacy Policy explains how we handle your data and forms part of these terms.

2. Licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use one copy of the app on devices you own or control, for your own non-commercial use, in accordance with these terms and the app store rules that apply to your device.

We reserve all rights not expressly granted. You may not copy, modify, reverse-engineer, decompile, rent, lease, sell, sublicense or redistribute the app or any part of it, except to the extent that applicable law expressly permits it despite this restriction.

3. Eligibility and your account

You must be at least 13 years old, or the minimum age of digital consent in your country if that is higher, to use the app.

Parts of the app can be used without an account. If you create one, you agree to:

• Provide an email address you control and keep it up to date
• Keep access to your email secure, since sign-in works by one-time code sent to it
• Take responsibility for everything done through your account, and tell us promptly at privacy@cooldownmusic.com if you think it has been compromised

Usernames must not impersonate another person or organisation, infringe anyone's trade mark, or be offensive. We may reclaim a username that breaches this.

You may delete your account at any time from Profile → Account → Delete account. Deletion is permanent and cannot be undone.

4. Subscriptions, billing and cancellation

The app is free to download. Some features require a paid subscription. The exact plans available to you, their duration and their price in your local currency are shown in the app before you purchase, and are the authoritative statement of what you are buying.

• Who bills you. Purchases are processed by Apple through your App Store account, under Apple's terms. We never receive or handle your payment details.
• Automatic renewal. Subscriptions renew automatically at the end of each period at the then-current price, unless you cancel at least 24 hours before the period ends. Your account is charged for renewal within 24 hours of the end of the current period.
• How to cancel. Manage or cancel your subscription in your device's Account Settings → Subscriptions. We cannot cancel a subscription on your behalf, and deleting the app does not cancel it.
• Refunds. Refunds are handled by Apple under their policies, not by us. You may also have statutory cancellation rights under consumer law in your country, which these terms do not affect.
• Free trials, where offered. Any unused portion of a free trial is forfeited when you buy a subscription. Unless you cancel before the trial ends, it converts to a paid subscription automatically.
• Price changes. If we change the price of a subscription, the change applies from your next renewal, and you will be asked to consent where the app store requires it. You can cancel before it takes effect.
• Restoring purchases. Use Restore Purchases on the subscription screen if you reinstall the app or move to a new device.
• Changes to paid features. We may add, change or withdraw individual features. If we materially reduce what your subscription provides, you may cancel; where a material reduction affects a period you have already paid for, contact us.

5. Your content

You keep all rights in the journal entries, photos, videos, audio recordings, canvases and collections you create in the app. We claim no ownership of them.

This content is stored only on your device. We do not receive it, host it, or hold a copy, so we grant ourselves no licence over it — there is nothing for us to license. Two important consequences:

• Backups are your responsibility. If your device is lost, damaged, reset, or the app is deleted, your content is irrecoverable. We cannot restore it. Use Settings → Your Data → Export everything to keep your own copy.
• You are responsible for what you add. You confirm you have the right to use any content you import, and that doing so does not infringe anyone else's rights.

Profile details you choose to publish — your username, display name, bio and profile picture — are stored on our servers. By setting them, you grant us a licence to host and display them within the app for the purpose of operating it. That licence ends when you remove them or delete your account.

6. Acceptable use

You agree not to:

• Use the app for any unlawful purpose, or to store unlawful material
• Infringe anyone's intellectual property, privacy or other rights
• Attempt to gain unauthorised access to the app, our servers, or another user's account
• Interfere with or disrupt the app, including by overloading our systems or circumventing rate limits
• Circumvent, disable or tamper with subscription checks, entitlements or any other access control
• Use automated means to access the app, or scrape data from it, without our written permission
• Reverse-engineer or attempt to extract source code, except as applicable law expressly permits

7. Our intellectual property

The app, its name, branding, design, visual style, animations and underlying software are owned by us or our licensors and are protected by intellectual property law. These terms do not transfer any of those rights to you.

8. Third-party services

The app relies on third-party services to function, including authentication and subscription management. Their availability is outside our control, and their own terms apply to their services. Where the app contains links to third-party websites, we are not responsible for their content.

9. Availability and changes to the app

We aim to keep the app working well but do not guarantee that it will be uninterrupted, error-free, or compatible with every device or operating system version. We may update, change or discontinue the app or any feature. If we discontinue the app entirely, we will give reasonable notice in the app where we can, so that you can export your content.

10. Suspension and termination

You may stop using the app at any time by deleting it, and may delete your account from within the app.

We may suspend or terminate your access if you materially breach these terms, or where we must do so to comply with the law. Where it is reasonable to do so, we will warn you first and give you a chance to put things right. Termination does not affect content already stored on your device.

11. Disclaimers

The app is provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all implied warranties, including of merchantability, fitness for a particular purpose and non-infringement.

Cooldown is a personal journalling tool. It is not a medical device and does not provide medical, psychological, legal or financial advice. Do not rely on it as a substitute for professional help.

We do not warrant that the app will prevent data loss. It stores your content on your device only, and holds no backup.

12. Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.

Subject to that, and to the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, for loss of profit, revenue, goodwill or anticipated savings, or for loss or corruption of data. Our total liability arising out of or in connection with these terms is limited to the greater of the amount you paid us for the app in the 12 months before the claim arose, or £50.

13. Indemnity

If you are using the app other than as a consumer, you agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms or your unlawful use of the app.

14. Apple-specific terms

These terms apply between you and us, not between you and Apple. Apple is not responsible for the app or its content. Accordingly:

• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever.
• We, not Apple, are responsible for addressing any claim relating to the app, including product liability claims, claims that the app fails to conform to a legal requirement, and consumer protection or privacy claims.
• We, not Apple, are responsible for investigating and defending any claim that the app infringes a third party's intellectual property rights.
• You confirm you are not located in a country subject to a United States Government embargo or designated as terrorist-supporting, and that you are not on any US Government restricted-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

15. Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. Where a change materially affects your rights or obligations, we will notify you in the app before it takes effect. Continuing to use the app after that means you accept the updated terms.

16. Governing law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute. If you are a consumer resident elsewhere, you keep the benefit of any mandatory consumer protections available to you under the law of your country of residence, and the right to bring proceedings in its courts.

17. General

If any provision of these terms is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them as part of a reorganisation or sale of our business, without reducing your rights. These terms, together with the Privacy Policy, are the entire agreement between us about the app.

18. Contact

Oliver Pope
privacy@cooldownmusic.com